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Reviews Entered for Offer:   Facility Management   (ID 11543 Phase: Initial Offer)
By Reviewer jirvin on February 5, 2019 at 10:15 AM
Scores
Impact Priority Implementation Measures Approach
5: Exemplary 5: Exemplary 5: Exemplary 4: Good 4: Good
Reviewer Comments

Official HPG Team Feedback. Please see questions and comments below:

Please explain the $159,606 operational budget increase.

Please provide a org chart with proposed personnel changes.
Engineer Mgr (swap from PW Admin and Engineering offer) – What does this mean?

Performance Measures

The metrics don’t seem to reflect the most important functions of this organization, such as cost to operate, facility maintenance and improvements, and service to tenants, etc. it’s not clear what facilities this organization does or doesn’t serve.

Some of the “Additional Information” is incomplete: “Security services at City Hall and the adjacent Annex, Council Building and Lindsey Street Building” – How does this end?

Measure #1 does not show a 10% decrease in the target. Should it be changed to “maintain”?

Measure #3 How many SOPs are there (45)? Previously stated summary indicated review of 100% of SOPs annually. This goal should match that.

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