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Reviews per Offer

Reviews Entered for Offer:   311 Call Center   (ID 21547 Phase: Initial Offer)
By Reviewer csadler on January 29, 2020 at 4:00 PM
Scores
Impact Priority Implementation Measures Approach
5: Exemplary 5: Exemplary 4: Good 3: Adequate, with room for improvement 3: Adequate, with room for improvement
Reviewer Comments

There are no performance measures listed in your initial offer. Is there a possibility to staffing part time employees instead of full time? Will one of the new positions be funded by ISS? Are the app and email services being marketed to residents?

Please remember all BFO offers are public documents. The quality of your offer should reflect the quality of services you provide to Chattanooga residents. 

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